What to Look for in an AC Repair Technician

July 08, 2015

It’s time to get your shorts out of storage, the weather is really heating up here in Florissant. Your AC will need to be ready for a workout this season. If you haven’t already, it’s a good idea to have an AC repair professional identified and thoroughly vetted before your AC has any troubles surviving an incoming heatwave.

It would be optimal if you could just select the first number out of the phone book and have confidence that they’ll do a satisfactory job, but there are companies out there that are looking to take advantage of your unfortunate situation. We don’t want to leave you sweating a shady repairman or the heat so the team at B & B Heating & Cooling has some cautionary signs to watch out for that let you know you may be dealing with an untrustworthy company.

1) Requesting Full Payment Before Starting Work

A reputable company will provide you with an estimate before beginning any work. Any company demanding payment prior to starting work should be called into question. Another sign of a shady company is asking for payment in cash. This could lead to annoyances down the road having your problem fixed properly or completely.

2) Quotes a Cost Before Inspection

A technician may have an inkling of what is going wrong with your air conditioner over a phone call, but they won’t be able to truly diagnose it until they have actually inspected your system. Look for a company that will provide you with an estimate only after an inspection.

3) Refuses to Put it in Writing

If you’ve seen even 5 minutes of a court show on TV, you know it’s an absolute must to get it in writing. This is non-negotiable. If a company isn’t willing to put the labor and charges into writing, don’t have faith in them to accomplish the work. By getting a signed contract before work begins you’re making certain that you and your contractor are on the same page and you’ll have no unanticipated costs after work has been completed.

4) They aren’t licensed

Not every state requires that contractors are licensed, but a great number of them do. You can easily search online and see if licenses are required in your state. If you are living in a state that requires licensing, by choosing a licensed company, you’re shielding yourself from a company that uses inexperienced workers. And any problems or issues with the company you choose can be reported. If you come across a company that is operating without a license, there’s usually a reason for that and you’ll want to stay away.

These warning signs will hopefully help guide you along as you’re looking for a credible AC repair technician in the Florissant area. The pros at B & B Heating & Cooling are ready to get the work done right and earn your trust. Give us a call at 314-325-7552 to set up an appointment up with us anytime.