The Nest thermostat is one of the best-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or gone and can adjust temps to help you save even more.
The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to check with your energy provider for valuable rebates, since you might be able to get a Nest for free or close to it.
Once you’ve confirmed it’s compatible, you can either hook it up without help or hire a HVAC specialist like B & B Heating & Cooling. If you’re putting it in yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue since the thermostat can draw enough power from other heating and cooling wires.
In some cases, your heating and cooling system could have to have that C-wire. And here’s why.
Why Your Nest Keeps Losing Power and Other Problems
The Google Nest Thermostat is a step up from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and operate your heating and cooling system.
8 Common Nest Thermostat Problems
If it can’t get adequate electricity, Nest says you may encounter some of these troubles:
- Poor battery life.
- Thermostat motion sensing is disabled.
- Your thermostat occasionally disconnects from Wi-Fi.
- Your system abruptly turns on or off, or won’t turn off.
- Your system is making weird noises, such as chattering, stuttering, clicking or thumping.
- Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
- There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
- The system fan is continuously on, won’t run or turns off and on frequently in a short period of time.
You could think something is wrong with your heating and cooling system, but if you just installed the Nest, we suggest you start with your thermostat first. This is especially true if the weather is mild, and you haven’t been relying on your heat or air conditioning consistently.
Our Pros Can Solve Nest Thermostat Issues
If you’ve gone through Nest thermostat troubleshooting on your own but can’t fix the problem, a smart thermostat professional including one from B & B Heating & Cooling can assist you. We can identify the malfunction and install a C-wire, if needed.
Smart thermostats including the Nest are designed to make your life more convenient, by automatic energy-efficient programming and the opportunity to check temperatures while you’re on the go. It’s a time-consuming experience when yours won’t operate like it should, but our heating and cooling experts at B & B Heating & Cooling can resolve the trouble fast.
If you’re experiencing strange heating and cooling behavior with your new Nest, give us a call at to schedule your appointment right away.