Certifications at B & B Heating & Cooling We’re dedicated to providing the Florissant community with the finest heating and cooling service possible. To help us do this, we’ve gone through rigorous training to receive the industry certifications you see below. Discover more about our certifications here and give us a buzz at 314-838-9800 to speak directly with our representatives. North American Technician Excellence (NATE) NATE is North America’s largest and most prestigious certification in our industry. NATE certified technicians have mastered the installation, service and maintenance knowledge of heating and cooling systems and can receive further recognition in these areas of specialty: Air conditioning Air distribution Heat pumps Gas heating Oil heating Hydronics gas Hydronics oil Ground source heat pump loop installer Senior HVAC Efficiency Analyst Dave Lennox Premier Dealer™ To become a Dave Lennox Premier Dealer™, B & B Heating & Cooling in Florissant was trained and is routinely independently evaluated to ensure we provide an unmatched level of customer service. We’ve partnered with Lennox®, a leading name in home comfort, to offer some of the best heating and cooling equipment in the industry. We sustain our Dave Lennox Premier Dealer™ status by participating in an independent Customer Review program. The program asks customers to provide honest feedback and share their opinions on our service quality, keeping us accountable for doing high quality work and customer service at all times. Better Business Bureau B & B Heating & Cooling is a member of the Better Business Bureau, meaning we adhere to ethical business practices and disclose reliable information with our customers. We have a excellent rating and are proud to be part of this organization.